CareerCompass Australia Pty Ltd ("CareerCompass," "we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.careercompass.com.au (the "Site") or use our services, including our interview preparation courses and career coaching (the "Services").
This Privacy Policy is effective as of October 26, 2023, and may be updated from time to time. We will post any changes to this Privacy Policy on the Site and, where appropriate, notify you by email. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
We collect several types of information from and about users of our Services, including:
Personal information is information that can be used to identify you. We collect personal information that you voluntarily provide to us, such as when you:
The personal information we collect may include your name, email address, phone number, postal address, payment information, employment history, educational background, career goals, and any other information you choose to provide.
We also collect information about how you access and use our Site and Services ("Usage Data"). This Usage Data may include your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We collect this information using cookies and similar tracking technologies (see Section 6 below).
When you purchase our courses or coaching services, we collect payment information necessary to process your transaction. This may include your credit card number, billing address, and other financial details. We use secure payment processors to handle this information, and we do not store your credit card details on our servers.
We use the information we collect for various purposes, including to:
We may also use your information for other purposes with your consent.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
You have certain rights regarding your personal information, including:
To exercise these rights, please contact us using the contact information provided below.
For detailed information about the cookies we use and how you can manage your cookie preferences, please refer to our Cookie Policy .
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining your information to provide you with our Services, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.
When we no longer need your personal information, we will securely delete or anonymize it.
We may use third-party services to support our business operations, such as payment processors, email marketing platforms, and analytics providers. These third-party services may have access to your personal information, but they are obligated to protect your information in accordance with their own privacy policies.
We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies to understand how they collect, use, and protect your information.
Your personal information may be transferred to and processed in countries outside of Australia. These countries may have different data protection laws than Australia. We will take steps to ensure that your personal information is protected in accordance with this Privacy Policy, regardless of where it is processed.
Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
CareerCompass Australia Pty Ltd
Privacy Officer
Level 10, 100 Miller Street
North Sydney NSW 2060, Australia
Email:
privacy@careercompass.com.au
Phone: +61 3 0554 0024
We may update this Privacy Policy from time to time to reflect changes in our privacy practices or legal requirements. We will post any changes to this Privacy Policy on our Site and, where appropriate, notify you by email. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
This Privacy Policy is governed by and construed in accordance with the laws of New South Wales, Australia.
If you believe that we have violated your privacy rights, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). The OAIC can be contacted at www.oaic.gov.au .
We encourage you to contact us first so that we can try to resolve your concerns directly.